Delivery Options

Free UK Delivery when you spend over £40 (3 Working days)

  • Spend over £40 on Costumes and Accessories to qualify
  • Shopping Cart calculates Free Ship
  • Orders placed before 2pm Monday to Friday shipped same day
  • The Free Shipping element is not transferable and cannot be used in conjunction with the Prompt or European and Overseas Option


Economy UK Delivery (3 – 4 Working days)

  • £2.95 per order (Whole order not per item ordered)
  • Orders placed before 2pm Monday to Friday shipped same day
  • Service is not timed or guaranteed
  • Deliveries made Monday to Saturday (Not Bank Holidays)
  • Collect missed deliveries from Royal Mail sorting office
  • Orders over 2kg in weight are sent via UK courier


Regular UK Delivery (2 – 3 working days)

  • £3.95 per order (Whole order not per item ordered)
  • Orders placed before 2pm Monday to Friday shipped same day
  • Service is not timed or guaranteed
  • Deliveries made Monday to Saturday (Not Bank Holidays)
  • Collect missed deliveries from Royal Mail sorting office
  • Orders over 2kg in weight are sent via UK courier


Prompt UK Delivery (1 -2 working days) **

  • £9.95 per order (Whole order not per item ordered)
  • Orders placed before 2pm Monday to Friday shipped same day
  • This service is not a timed delivery
  • Deliveries made Monday to Friday (Not Bank Holidays)
  • Collect missed deliveries from Royal Mail sorting office
  • Orders over 2kg in weight are sent via UK courier
  • **Delays may occur to postcode destinations GY, HS2, IM, JE, KW16-17, PA61-PA75, PA78, PH30, PH41-PH44 and ZE2-3


European & Overseas Delivery

Fully Tracked Service from dispatch. If you do not see your country listed here, please phone +44 117 230 0243 or e-mail your requirements and we will provide you with a quote for shipping to your required destination. Do notsend any Payment details by e-mail as this is not secure. Please note, we do not Ship to Canada or the USA.

Country

Price £

Timescale 

Austria

£23.99

2-5 working days

Belgium

£19.99

2-5 working days

Bulgaria

£43.99

2-5 working days

Czech Republic

£25.99

2-5 working days

Denmark

£19.99

2-5 working days

Estonia

£32.99

2-5 working days

Finland

£25.99

2-5 working days

France

£18.99

2-5 working days

Germany

£19.99

2-5 working days

Greece

£29.99

2-5 working days

Hungary

£32.99

2-5 working days

Ireland

£18.99

2-5 working days

Italy

£24.99

2-5 working days

Latvia

£39.99

2-5 working days

Lithuania

£32.99

2-5 working days

Luxembourg

£19.99

2-5 working days

Malta

£52.99

2-5 working days

Netherlands

£19.99

2-5 working days

Poland

£25.99

2-5 working days

Portugal : Mainland

£26.99

2-5 working days

Romania

£44.99

2-5 working days

Slovakia

£27.99

2-5 working days

Slovenia

£27.99

2-5 working days

Spain : Mainland

£24.99

2-5 working days

Sweden

£24.99

2-5 working days


BFPO Deliveries

We are unable to track any orders once they have been received at the BFPO Hub.

Royal Mail

  • Royal Mail will only class items as lost after 15 working days from dispatch.
  • Items can only be tracked once delivered.
  • A card will be left by Royal Mail if no signature can be obtained.
  • Check at www.royalmail.com regarding the status of your order as on occasion Royal Mail may not leave a card.
  • Your Order will be held at the local sorting office for 7 days only if no one is available to sign.
  • Item if not collected within 7 days from local office will be returned to us.

Refused Delivery and Return To Sender

Subsequent to a second or third delivery attempt by our couriers, your parcel will be returned to us as "Return To Sender". Similar and should you refuse a delivery, this would be returned to us. Such returns will mean we incur an additional carriage cost for the parcel reach us. To this end, we reserve the right to apply a £5.00 return carriage and administration fee.

Other Information

If, due to unforeseeable circumstances, we are unable to meet your order in the designated time, we will contact you within 24 hours of receipt to inform or seek a suitable solution. If this alternative is not acceptable, you may cancel your order without further obligation.

Any shortages or Damage must be reported within 24hrs of receipt.

If you ask us to leave goods in a safe place or on doorsteps we will carry out these instructions as per any requests on the basis that you assume full responsibility if the order goes missing.

If you have any further questions on shipping or wish to discuss any other option not listed, please call 0117 230 0243 or e-mail .

Secure SSL Certificate