| Question |
Who are Dressing-Up-Box Online? |
| Answer |
One of the partners has
been in the Fancy Dress business for many years. This
means we know the products inside out and can answer
your questions thoroughly. The other partner has many
years business experience in the financial field. |
| |
|
| Question
|
Are the prices quoted for
costumes on the site for hire or to buy? |
| Answer |
All the products available
on the site are TO BUY. By trading online we are able
to offer goods at very competitive prices! |
| |
|
| Question |
Are there any extra hidden
costs? |
| Answer |
All our prices are fully
inclusive of VAT. The only extra costs are for delivery.
These will be added to the order depending on the
type of delivery required. |
| |
|
| Question |
Do you take our payment
for goods before you send us our order? |
| Answer |
Dressing-Up-Box Online only takes
your payment at the point when your order is being processed
and the goods dispatched. |
| |
|
| Question |
Is it possible to visit
your store? |
| Answer |
We are an Internet-based
company and do not have a retail outlet. By working
this way we can keep prices down and pass the saving
on to you! |
| |
|
| Question |
How do I place an order with Dressing-Up-Box
Online? |
| Answer |
Simply click the button
next to the required product. You will be taken to
view the Shopping Basket. If you want more items then
press the 'Continue Shopping' button and you will
return to the store. If however you have finished
shopping then you need to start filling in the details
required and press the CheckOut button. You will then
have some more details to submit before completing
you order. |
| |
|
| Question |
Is it possible for me to
have the goods delivered to a different address to
the card holder? |
| Answer |
Yes, you can have your
order shipped to a different address to the customer
by filling in the 'Shipping Address' Section on the
Shopping Cart Page. |
| |
|
| Question |
How do I know that my details
will be safe on the Internet? |
| Answer |
Dressing-Up-Box Online offers one
of the highest levels of site security available - 128 bit encryption. |
| |
|
| Question |
I have received my order
confirmation and noticed that there is a mistake on
the delivery address. What can I do? |
| Answer |
The best thing to do is
send us an email outlining the mistake. If this is
not possible then phone and explain the mistake. Email
address: orders@dressingupboxonline.co.uk |
